At Yarn Loft we take great pride in our customer service. Below are a some of the many comments we receive from satisfied customers.
If you require any assistance then please do not hesitate to Contact Us.
Very efficient and extremely fast delivery. I will definately buy from this store again as the whole process was a pleasure. Top marks!
Mrs Simpson, UK
Hassle-free transaction and speedy delivery. Items packaged well and shipped as ordered. Fast response to queries. Fantastic service.
Mrs Efans, UK
I have received a parcel today. Thank you!!! It's a pleasure to deal with.
Mrs Ganina, Ukraine
The service was excellent!! I was instantly notified by a real person to let me know an item was out of stock and asked if I would like to cancel the item or wait until they received more stock. The remainder of my order was posted out to me the same day first class as promised!! I would definitely use Yarn loft for further purchases which I am in the process of doing this weekend. I would recommend Yarn Loft to any knitting/crocheting lovers there, the wool I purchased is exactly what is stated on their website. Brillant Service highly recommened!
Mrs Samuel, UK
phoned company, they were very helpful....i got what needed after searching elsewhwere for ages. quick service. great thanks.
Mrs Tregaskes, UK
Very quick and efficient.
Mrs Duke-Woolley, UK
Very prompt, professional service. I will use them again!
Mrs Eastaugh, UK
Very helpful staff - even though the yarn I wanted wasn't in stock because the manufacturers hadn't released it, they have kept me up-to-date with when I can expect it etc.
Mrs Coldham, UK
Seller contacted me to tell me about progress of my order. No problems.
Mrs Frielink, UK
Excellent customer service and swift response to a further request for information.
excellent, delivery just as expected and the help line is good too
Mrs Gray, UK
Quick delivery, good service - thank you.
Mrs Walden, UK
Really good communication, kept me informed when they needed to order product and how long I would have to wait. Wool is fab
Mrs Hickman, UK